Q. I've uploaded some material but I can't see it on the website. What's going on?
A. The website can take up to five minutes to receive your uploaded material and convert it so that it's ready to read. Wait a little while and then hit 'refresh'. If you still can't see your content after a short period, please report the problem to editor@myway2go.com.au
Q. Will my story be edited or changed when I upload it?
A. Your story will only be edited (or removed) if it is deemed to be offensive, in bad taste or defamatory. Way2go believes strongly in letting people express their travel experiences in their own words, but we reserve the right to edit any submission for clarity or length.
Q. What about copyright issues?
A. You do not give up your copyright in any work you have created when you upload it to the Way2go website. However, by uploading it, you grant us permission to publish the material online and in print form (for which you will be contacted).
Q. How do I submit a story?
A. Before you can upload a story, photo or video, you must register with the website. Click on the 'register' link on the top right of the home page and follow the instructions.
Q. How do I change my password?
A. You have to be logged in to changed your password. Click 'login' at the top right of the home page. Once you are logged in, click on 'My profile' at top right, then scroll down and follow the instructions to enter your new password.
Q. I can't remember my password. What do I do?
A. Go to the Login page by clicking 'login' at the top right of page. Once there, click on the link that says 'Forgot your password'. You'll be prompted to enter your e-mail address. A password reminder will then be sent to you.
Q. How do I delete my profile?
If you want your profile or any of the content you have posted removed, you send a request to the web editor at editor@myway2go.com.au. Please include your username and a description of the content you want removed and a valid reason for removal. You will be contacted to ensure the request is genuine before any removal takes place.